FAQ
Frequently asked questions
How do I apply?
Create a free account and fill in the Congress Application form: the congress name, dates, place, format and organiser are enough.
How long does a review take?
Our team usually reviews an application within a few working days and lets you know by e-mail.
Do I pay when I apply?
No. The payment step opens in your account after your application is approved.
When will my congress site be ready?
After approval your site goes live once setup and training are done; the time depends on your theme and content.
How do participants pay?
By card (PayTR) or by uploading a bank transfer receipt. Card payments confirm the registration automatically; the secretariat approves receipts.
How does peer review work?
Papers are assigned to reviewers by hand or automatically by field; single or double-blind review can be chosen.
How are certificates and badges made?
You prepare the template once in the designer; documents are generated automatically with participant and author data.
Are online and hybrid sessions supported?
Yes. Sessions get a Zoom or Google Meet link; only confirmed participants see the link.
How is personal data protected?
Each congress’s data sits in its own database; notices and consent are recorded, data is never sold or shared.
How do I get support?
Open a request from the Support section of your account; priority support during congress periods depends on your package.